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Airport Shuttle

A convenient option that provides great value for transportation between New Chitose Airport and Niseko-Hirafu Welcome Center.

Adult (Above 12 years old) ¥6,000
Child (3 – 11 years old) ¥5,000
Infant (Under 3 years old) Free of charge (No seat)

Information & Notes from Hokkaido Resort Liner

*For bus schedule and boarding locations, please visit https://www.access-n.jp/winter2025/en/skibus

*please read the below before making a reservation.

Connecting Time

From Airplane to Bus From Bus to Airplane
Domestic Flight 45min 60min
International Flight 90min 120min
  • Please check your connection time, we will not be held responsible if you have missed your connecting bus / flight.

 

Meeting Time

  • Please arrive at the meeting point 15 mins before the bus departure time.
  • The bus will not wait for passengers who have not arrived before the departure time. We treat those passengers as non-participants without any notice.
  • All courses require a reservation. The bus will not make stops at places where there is no reservation.
  • Please check your meeting point before your departure date.

 

Click here for list of all the meeting points

 

Cancellation Policy

Hokkaido Resort Liner (HRL) can accept modification or cancellation by e-mail or telephone and fax.
By telephone – please call during business days and business hours.
Business hours 9:00～18:00(open 365 days)
When HRL takes modification and cancellation by e-mail or FAX off business hours, HRL regards the received date of cancellation.
If you would like to cancel your reservation of that day, please call HRL directly.

If you would like to make some changes on your booking details such as a tour code and travel date 7 days prior to your departure, please cancel your current booking first then make a new booking. So please check each cancellation fee below.

Please note you are responsible for all bank charges related to the sending of payment.

 

Day of cancellation From 7 to 2 days prior to travel departure The day before travel departure Your departure date
(Before beginning trip)		 After the tour has commenced
Cancellation fee rate 30% 40% 50% 100%

Operation and Terms of Service

In case of bad weather/road conditions etc.

  • When a flight schedule has been changed or delayed, the bus schedule also might be changed. If you miss your bus due to the delay or cancellation of your flight, you will be checked in for the next available bus or other transport options will be introduced. Please note that we are not responsible for securing other transport for you etc.
  • When we find it hard to drive you to the airport on time, we might drop you off at the nearest train station or introduce other transport option. Please note that you will cover the extra fee.
  • Depending on road/weather conditions, a tour might be delayed or cancelled. Other transport options might be introduced but please note that you will cover the extra fee. We are also not responsible if we can’t drive you to the airport on time to catch your flight under inevitable circumstances.

Vehicle

  • Bus or taxi will be operating, depending on the number of passengers.

Notes

  • Smoking is not allowed on the bus.
  • Please be seated anywhere you like. However, we might ask you to take a seat on an allocated seat when the bus is full.
  • Please refrain from talking on the phone on the bus.
  • Please make sure to fasten your seatbelt.
  • Please take off your ski or snowboard boots on the bus.
  • We can keep a set of ski equipment and one luggage in a trunk of the bus per person.
  • Please note that those who will bring ski and snowboard stuff, please put them in a ski(snowboard) case or bag. If you don’t put them in a ski(snowboard) case or bag, they might cause of broken your stuff or even the others in the trunk during putting on/off the bus or when running the bus.
  • Please be considerate and try not to disturb others.

Others

  • Please note that the bus might pass facilities in the tour schedule or visit other facilities instead when closed.
  • When booking Ski Bus, only a customer who stays in the Departure or Arrival area can reserve these tours.

 

Miru Niseko provides complimentary pick-ups for guests arriving at Hirafu Welcome Centre. Please inform us of your arrival details in advance.

Step 1: Fill up Request Form Step 2: Arrival/Dearture Details Step 3: Select Bus Timing Step 4: Done!

Bus Booking Request Form

For bus transfers between New Chitose Airport and Niseko

Arrival Airport Shuttle transfer from New Chitose Airport to Niseko

Please choose one of the following bus options:

These have been pre-selected to fit with your flight time
(Please note: If no buses appear after you have entered your flight details this is likely because your flight is too late to use the bus. The latest bus departs in time for international flights no later than 8pm, and domestic flights no later than 8:45pm. For alternate options please see here)

Any notes for your booking:

Payment for any Guest Service is due 7 days prior to Check-In. A Confirmation Document will be sent to you with details of your bookings and payments can be made on our Online Payment site. We reserve the right to cancel without notice any service we have not received payment for by the aforementioned due date.

Terms & Conditions

  • This booking service is exclusive to Miru Guests.
  • Bookings must be made at least 72 hours in advance. Guests are encouraged to book at least 2 weeks in advance.
  • Bookings are not confirmed until you receive confirmation from Miru via email.
  • Requests for changes or cancellations should be sent via email to niseko@mirucollection.com
  • Changes of bus times and cancellations 5 days or more prior to the service can be made without incurring cancellation charges.
  • Any changes or cancellations made 3-4 days prior to the transfer date will incur a 30% cancellation fee, 2 days prior 50% cancellation fee and 1 day prior or on the date of transfer will incur a 100% cancellation fee. “Cancellation” includes changes that reduce the overall value of the booking and any changes to the bus times.
  • Guests arriving on delayed flights will be put on the next available bus where possible. Where Guests are delayed and miss the last bus, or where Guests are delayed/miss the bus for reasons other than delayed flights (e.g. missed flight), 100% cancellation fee applies. Miru can assist in arranging alternate transportation (at the Guest’s expense) in this case if contacted via phone call only.